Are you passionate about helping others and providing exceptional customer service? The Village of Union Grove is seeking a dedicated and personable individual to join our team as the Deputy Village Clerk/Court Clerk. In this role, you’ll be the face of Village Hall, assisting residents and staff while ensuring smooth administrative and court operations.
This is a fantastic opportunity for someone who thrives in a dynamic environment, values attention to detail, and enjoys interacting with the community.
About the Job
As the Deputy Village Clerk/Court Clerk, you will play a vital role in assisting residents and visitors while supporting the Village Clerk’s office and Municipal Court. Whether greeting customers, answering questions, or processing payments, your focus will be on providing friendly, professional service.
Key Customer Service Responsibilities:
- Greet and assist residents at Village Hall, ensuring a positive and welcoming experience.
- Answer the Village’s main telephone line, respond to emails and voicemails, and connect residents with staff or resources.
- Process payments, including tax payments, permit fees, court fines, and other revenues, while maintaining an accurate cash drawer.
- Assist with seasonal customer service projects, community room rentals, and emergency administrative support.
Additional Responsibilities:
- Assist with elections, including absentee voting, voter registration, and training election officials.
- Prepare and maintain Village permits, licenses, and meeting minutes.
- Support Municipal Court operations, including processing citations, managing court schedules, and issuing court-related notices.
- Maintain accurate records and ensure compliance with state statutes and Village policies.
Qualifications
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Education:
- Associate’s or Bachelor’s degree in accounting, finance, public administration, or a related field preferred.
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Experience:
- Minimum of two years of experience in customer service, local government, or administrative roles.
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Skills:
- Strong customer service and communication skills, with the ability to interact effectively and professionally with the public.
- Knowledge of government administration, election processes, and municipal financial systems preferred.
- High attention to detail and the ability to manage multiple tasks efficiently.
- Proficiency in modern office technology, including word processing, spreadsheets, and database software.
Physical Requirements
- Ability to sit, stand, and walk for extended periods.
- Occasionally lift and move objects up to 25 pounds.
- Perform work in varied indoor and outdoor environments, including fluctuations in temperature.
Hourly Wage and Benefits
- Pay Range: $21.69 - $28.18 per hour, based on qualifications and experience.
- Benefits: Includes health insurance, enrollment in the WRS pension system, sick and vacation leave.
How to Apply
If you’re ready to make a difference in your community while delivering top-notch customer service, we encourage you to apply!
Email your cover letter, resume, and application to Stephanie Kohlhagen, Deputy Village Administrator, at skohlhagen@vi.uniongrove.wi.gov with the subject line Deputy Village Clerk/Court Clerk Application.
Applications will be reviewed as they are received, and the position will remain open until filled.
For questions or reasonable accommodations under the ADA, please contact the Village at (262) 878-1818.
The Village of Union Grove is an Equal Opportunity Employer.